Dsaria International LLC - EVPlates.com
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Policies, Terms and Conditions:
 
Copyright and Trademark Notice  by 
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of this Store., Copyright 2006, ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
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Credit Cards  by 
We accept the following credit cards: Visa, MasterCard, Discover, and American Express. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be charged upon shipment of your order.
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Links  by 
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.
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Multiple Product Orders  by 
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.
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Order Acceptance Policy  by 
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Dsaria International LLC - EVPlates.com reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
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Other Conditions  by 
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Sample Store. signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
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Out-of-Stock Products  by 
We will ship your product as it becomes available. Usually, products ship the same day if ordered by 5:00PM  , or by the next business day if your order is received after this time and for orders received on Saturday, Sunday or any major holiday. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
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Privacy  by 
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Sample Store site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

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Privacy on Other Web Sites  by 
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties.
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Returns  by 
You can return/exchange most unused/unopened items for ANY reason within 14 days of receipt of your order. Returned/exchanged products must be unopened, unused and in original, salable condition, with ALL original materials and packaging. All returns must be pre-authorized and accompanied by a Return Merchandise Authorization (RMA) number. Unauthorized returns will be subject to a 20% return processing fee rather than the standard 5% return processing fee. You can get your Return Merchandise Authorization (RMA) number from us by completing our Customer Service Request form within 2 business days of receiving your order.

The custom frames are exceptions to our policy and are NOT eligible for returns


  Return Due To Shipment Damage Or Packing Error Exchange For Equal Or Greater Valued Item Return Due To Refused, Unclaimed, Undeliverable Package Returns With Return Authorization Number Returns Without Return Authorization Number
Return Processing Fee? No No 20% of Item Price 5% of Item Price 20% of Item Price
Original Shipping Refunded? Not Applicable No * No * No * No *
You Pay Return Shipping Costs? Yes Yes Yes Yes Yes
Refund Calculation Replacement of Damaged Item / Correct Item Sent To You Coupon Issued To You Which Can Be Used Towards A Purchase Of Equal Or Greater Value Item Price Minus 20% Return Processing Fee Minus Return Shipping Costs Charged By Shipper Item Price Minus 5% Return Processing Fee Item Price Minus 20% Return Processing Fee


Once we receive your Return Merchandise Authorization (RMA) number request, we will follow up with instructions on where to send your returned merchandise along with your Return Merchandise Authorization (RMA) number. You will need to send the merchandise back via a shipper who provides a tracking number, both for your protection and ours. We need to receive the returned goods within 2 weeks from the date we emailed you your Return Merchandise Authorization (RMA) number and instructions, otherwise your RMA will be considered null and void. Once we have received the returned merchandise, your refund (see chart above for refund calculations) will be issued as a credit back to the original credit card that was used to make the purchase. We will email you a confirmation of your refund and the amount that was refunded.

UPS/USPS Undeliverable Packages, Unclaimed Packages and Refused Packages
If your order is returned to us by UPS or USPS because the delivery was rejected, refused, the package was unclaimed or the shipping address you provided at the time of your order was incorrect, the return shipping fees charged to us by the shipper (UPS or USPS), in addition to the original shipping costs and the 20% return processing fee, will be deducted from any refund amount. If you decide you want us to re-ship your previously undeliverable order, we will only do so after charging your credit card for a second set of shipping fees to cover the costs of the repeat outbound shipment.

If you are missing merchandise from your order, have not received your order in a reasonable period of time or have received a product you didn't order, please complete a Customer Service Request form immediately so we can investigate the problem and report back to you right away.

If you have received damaged items, please complete our Customer Service Request form immediately so that we may get the issue resolved in a timely manner.
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Shipping Policy  by 
Shipping Time -- Because these products are made-to-order, most orders received will ship the 2nd business day after the order is received. Orders are not processed or shipped on Saturday or Sunday or national holidays.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Dsaria International LLC - EVPlates.com or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

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Taxes  by 
Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.
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Typographical Errors  by 
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Our Store shall immediately issue a credit to your credit card account in the amount of the incorrect price
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